Prime Cuts

Terms and Conditions

1. Introduction

Welcome to Prime Cuts. By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of the terms, you must not use our services.

2. Products and Orders

We provide fresh and frozen meat products for sale online. All orders are subject to availability and confirmation of payment. We reserve the right to cancel any order if we suspect fraud or stock errors.

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable. Prices are subject to change without notice but will not affect confirmed orders.

4. Payment

We accept secure online payments via trusted payment gateways. Your payment information is encrypted and not stored on our servers.

5. Delivery

Deliveries are made to selected areas. We aim to deliver within the timeframes indicated, but cannot be held liable for delays outside our control. Please ensure someone is available to receive the delivery.

6. Returns and Refunds

Due to the perishable nature of our products, returns are only accepted if goods are delivered damaged or incorrect. Please notify us within 24 hours of delivery with photographic evidence. Refunds or replacements will be arranged accordingly.

7. Use of Website

You agree not to misuse this site or its content. Unauthorised use may result in legal action.

8. Intellectual Property

All content, images, and branding on this site are the property of Prime Cuts or its licensors. You may not copy, reuse, or distribute any material without written permission.

Privacy Policy

1. Information We Collect

We collect personal information when you:

  • Register or place an order on our site

  • Subscribe to our newsletter

  • Contact us via forms or email

This may include your name, email address, phone number, delivery address, and payment details.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchases

  • Improve our website and customer experience

  • Send promotional content (only with your consent)

3. Data Protection

We are committed to protecting your personal data and complying with the Protection of Personal Information Act (POPIA). We do not sell or share your personal information with third parties unless required by law or necessary to fulfil your order.

4. Cookies

Our website may use cookies to enhance user experience and track site usage. You can choose to disable cookies in your browser settings.

5. Third-Party Services

We may use third-party services for payment processing and delivery. These providers are obligated to protect your information and only use it for the purpose of fulfilling their services.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.

7. Contact Us

If you have any questions about these terms or your data, please contact us at:

Phone: +27 72 307 1896‬
Email: info@primecutsdistr.co.za